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Frequently Asked Questions
Answers to most common questions about products, orders, shipments, and payments.
Please make sure you're using the certified 45W or 65W USB-C charger to ensure safe and efficient charging performance.
Unfortunately, SPESYN ST3 battery is designed exclusively for SPESYN Tool series and is not compatible with drills from other brands.
Unfortuanetly, SPESYN ST3 only supports our proprietary SPESYN battery packs, and it's not compatible with any other third-party batteries.
The battery warranty period varies by region. Please refer to the warranty policy applicable in your region for the specific warranty period and terms.
We do not recommend using ST3 while it is charging. For safe operation and optimal battery performance, please allow charging to finish before using the tool.
Yes. We plan to introduce higher-capacity battery options in the future, providing longer runtime for repetitive and more demanding projects.
Yes. The battery includes an overheating protection mechanism to help prevent damage to both the battery and ST3 during prolonged or heavy use.
The light stays on for approximately 5 seconds, providing enough visibility to identify and position the tool in dark working environments.