Shipping policy
Thank you for choosing Spesyn. We are committed to providing you with the best shipping options available. The following terms and conditions constitute our Shipping Policy.
1. Shipping Areas & Fees for Tool Series
We ship to most countries worldwide. If your country is selectable at checkout and no delivery restriction is shown, we can ship to you. Shipping costs vary by region — please see the table below or check at checkout.
| Region | Orders Over $79 | Orders Under $79 |
| US, EU, HK | Free Shipping | $4.90 |
| Asia Pacific (HongKong, Singapore, Japan, Korea, Malaysia, Vietnam, Thailand, Taiwan, etc) | $10 | $10 |
| Canada, the United Kingdom, Australia, New Zealand | $35 | $35 |
| Switzerland, Norway, Iceland, Liechtenstein | $45 | $45 |
| Other available regions | $49.90 | $49.90 |
* Note:
Some countries/regions are not available for shipping due to carrier restrictions. If your location is not selectable at checkout, please contact service@spesyn.com for alternative options.
Some countries/regions are not available for shipping due to carrier restrictions. If your location is not selectable at checkout, please contact service@spesyn.com for alternative options.
2. Order Processing & Delivery Time
Our daily order cut-off time is 7:00 PM (PST). Orders placed after this time will be processed on the next business day.
All orders are processed within 3–5 business days.
Estimated delivery time is 7–10 business days after processing.
Orders are not shipped or delivered on weekends or public holidays.
During peak periods or high order volumes, shipments may be delayed by a few days. Please allow additional transit time.
If a significant delay occurs, we will contact you via email.
Note: The delivery time of pre-sale products is subject to the arrival time.
3. Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s).
Tracking information will be updated within 48 hours of shipment.
If you have any inquiries about the progress of your order, please kindly track your order details via: Track Your Order
If your tracking status has not been updated within 10 business days, please contact us at service@spesyn.com.
4. Shipment Carriers
We currently partner with the following major carriers:
FedEx – 1-800-463-3339
USPS – 1-800-275-8777
Amazon Shipping – 844-311-0406
For further shipping inquiries, you may contact the carriers directly using the numbers above.
5. How long does delivery take?
| Region | Estimated Delivery Time |
| United States | 5 - 7 days |
| Canada | Around 10 days |
| Europe | 7 - 10 days |
| Asia Pacific (HongKong, Singapore, Japan, Korea, Malaysia, Vietnam, Thailand, Taiwan, etc) | 3-5 Days |
| Australia(Australia, New Zealand) | 5 - 7 days |
| Rest of World | 10 - 25 days |
* The above are estimated shipping times. Actual delivery may vary depending on customs processing and local carrier services. We will keep you updated via email. Please contact us if any significant delay occurs.
Need faster delivery? For urgent orders, please contact service@spesyn.com before placing your order to check if an expedited shipping option is available. Additional charges may apply.
We ship to most countries worldwide. If your country is selectable at checkout and no delivery restriction is shown, we can ship to you.
6. Where Are Your Products Shipped From?
US Warehouse:
7. Address Accuracy
Please ensure that all shipping information provided is complete and correct. Spesyn is not responsible for any losses—including missing parcels, package damage, delays, or other issues—resulting from incorrect or incomplete address details provided by the customer.
We do not ship to P.O. Boxes or APO/FPO/DPO addresses.
8. Damaged Orders
If your order arrives damaged, please contact our support team within 7 business days of delivery at service@spesyn.com.
Please keep all packaging and damaged goods, as they may be required for filing a claim with the carrier. While we are not liable for damage or loss caused by the shipping carrier, we will assist you in contacting the carrier and facilitating the claims process.
9. Rerturns
For detailed information on return options and procedures, please refer to our Return & Refund Policy.
10. Shipping Support & Contact
For any order‑ or shipping‑related questions, please reach out to us at service@spesyn.com.
For return requests or instructions, please also contact the same address. We are here to help.
After‑Sales Service
Email: service@spesyn.com